Hi, I'm
Lok
Principal Information Experience Architect
User documentation leader • AI Generalist • AI-assisted app builder

Interactive Capability Deck
Select a track. Inspect the system.
Four connected disciplines, shown through working models instead of a wall of keywords.
Uncluttering content since 2000
Active architecture track
User Documentation & Information Architecture
Parser reclassifies the source as the input changes.
Hands-on user documentation and governed topic systems that separate concepts, tasks and references so complex products remain usable at scale.
Tools • Connected Production Stack
One dock. Three production modes.
A compact view of the authoring, engineering, AI and media systems used to ship the work.
I shape source content into task-oriented product guidance, schema-aware topics, and maintainable multi-channel releases.
Execution modes
- DITA topic modeling
- Single-sourcing and reuse
- Information mapping
- Release-ready user documentation
Production tools
Career Roadmap • Present–2000
The newest work first, connected to the experience that built it.
Hover, focus, or select a milestone to reveal its narrative, impact, technologies, and public evidence directly in context.
View résumé evidenceDelivered / public work
Authored end-to-end product documentation, release notes, and interactive technical training for BMC Helix Edge, a SaaS IoT Edge platform incorporating AI/ML and data assurance.
Measured impact
Reduced R&D training time by 60% through structured user guidance, web-based tutorials, and micro-learning videos.
Current confidential scope
Sole Information Experience Developer across four confidential pre-GA product initiatives, architecting a new documentation portal, authoring workflows, product documentation, release newsletters, and an internal information website. Proprietary details remain bounded.
Live Systems • Deployed Applications
Sample platforms, shown at interface scale.
Aether Docs and Content Factory demonstrate authoring, knowledge, and automation systems without exposing work-in-progress enterprise documentation.
Sample Authoring Platform • Knowledge Hub
Aether Docs
Your intelligent knowledge base for Aether Docs—combining AI-powered documentation, guided how-to videos, and a smart agent trained on official product knowledge.
Structured product knowledge organized for fast browsing and role-aware access.
Automation Studio • Content Operations
Content Factory
CI Factory (Content Intelligence Factory · Enterprise) is an AI-powered content orchestration and intelligence platform managing the end-to-end content lifecycle, from trend discovery to publication.
Source facts
Prompt chain
Review
Publish
Supporting production shelf
Automation and founder-built systems
A concise launch point for recruiter-speed review.
Video & Media • Multimedia IX
Technical communication people can see, scan and remember.
The information system extends beyond pages: video walkthroughs, diagrams, launch assets and social creative collections.
Sample How-to Library
Aether Docs How-to Videos
Guided walkthroughs integrated with the same content library and AI-assisted knowledge experience.
Watch the tutorialsSocial Media Creatives • Collections
Behance Sample Works
Visual storytelling, social campaigns and publication-ready creative systems.
Browse BehanceInformation Mapping • Motion • Visual Systems
One narrative across every format.
Architecture diagrams, screen recordings, micro-learning and interface content share the same task model and vocabulary.
Thought leadership • System essays
Engineering Field Notes & IX Architecture
Technical deep-dives on scalable information models, AI agentic retrieval, docs-as-code pipelines, and developer onboarding.
The Anti-Overview Manifesto: Eliminating Redundant Headings in DITA XML
Why enterprise software users skip introductory filler, and how enforcing strict topic types reduces cognitive fatigue.
Linked use case
Governed topic architecture reference
$ parse ./source/**/*.md
Large topic set classified
✓ emit concept | task | reference
Building a Governed Markdown-to-XML Pipeline with Enterprise Cursor
A reference workflow for replacing repetitive XML tagging with AST parsing, constrained automation, and schema validation.
Linked use case
Markdown-to-DITA reference architecture
Designing an AI-Assisted Knowledge Experience for Technical Content
How structured knowledge, semantic search, and an AI Agent work together inside a sample authoring platform.
Linked app
Aether Docs
Let's build something clear.
Contact me
Looking for a principal-level information architect who can write the documentation, design the knowledge system, and build the AI-assisted experience around it?


